My device has broken - what do I do?
If you no longer have access to suitable devices for your child to complete their work on, please contact the school office.
Please keep the office updated with any changes to the number or type of devices that you have, to access online learning. This will help us to be as swift as possible in ensuring that all families have what they need to enable remote learning to take place.
My child is in Nursery or Reception. Are they using Google Classroom?
No. The Google Classroom information is for Years 1 to 6 only. Check the Reception class page for information regarding remote learning through Tapestry.
My child's Google Classroom login isn't working.
Make sure that you have checked the Google Classroom guide above and followed the instructions to log in. The email address is your child's username (eg. mrs84) with @stoswalds.worcs.sch.uk at the end. Make sure you are typing the password carefully, including capital letters as shown. You may need to try swapping a zero for an o or a capital I for a small L. If it is still not working, please contact the office, with information about which point you could get to. We need to know exactly which part isn't working so we can help!
What happens if my child is off, but not the whole class bubble?
If your child is in isolation for a period 10 or 14 days, school will provide an isolation pack of work which you will need to nominate someone to collect on your behalf. This will be available to you after a test result has been received.
What will be provided for day one?
If there is a local lockdown that we have advance warning of, the children will be sent home with an English and a maths task for the next day. This piece of work will be provided in an exercise book, which the children can then use during remote learning to record their work in. If possible, relevant pages from the Maths No Problem workbooks that we use in maths will also be sent home, which will be used from day two. From day two, remote learning through Google Classroom will begin.
What is the expectation for remote learning?
The expectation is that the children will complete a maths and English lesson each day and two other lessons from the other subjects each day. They will also be expected to read and practise maths skills (such as times tables) daily. If children are not engaging, we will phone parents after 3 days to see if we can do anything to help and to check on the welfare of the child and family.
How will we communicate with our child's teacher about the work that is being set?
Through Google Classroom. The guide above shows you how to send private comments. However, this should strictly be used for discussing the work that has been set.
How will we communicate about anything else?
Through the office as normal.
I've lost my child's password, what should I do?
Email the office and they will pass it on the the relevant staff members. If we have warning of some or all classes having to start remote learning, another copy of passwords will be sent home.
I have more than one child, but only one device. What should I do?
If you have more than one child in the family, we understand the difficulty of arranging time with each of them and sharing devices. We are doing our best to deliver a blended model of learning which will incorporate online learning and hard copies of activities e.g use of text books and exercise books to allow some children to be working offline whilst some are online.
What happens if the class teacher has a positive test and is therefore ill?
If the class teacher tests positive, and therefore the class bubble shuts down, remote learning will start. However it may look different to what you are used or expecting to as a different teacher will step in to set the work whilst your child's teacher recovers.